Microsoft 365 Copilot and Custom AI Agents Tailored to Your Real Business Needs

Without strategy, AI projects fail. Without training, adoption stalls. Without security guardrails, risk multiplies. ONIT delivers complete AI transformation: we help you establish technical readiness, identify the best use cases in your workflows, train your team, and deliver secure Microsoft 365 Copilot implementation and/or custom AI agents. The goal is simple—to automate cumbersome processes and carve out more time for what matters.

Let's discuss your free Copilot assessment

Trusted By +100 Organizations and Microsoft

Why Choose ONIT for Copilot & Agents

End-to-End AI Adoption

Not just implementation—transformation. We guide you through technical readiness, security configuration, user enablement, and custom agent development. You get AI strategy that aligns with business goals, not just another tech rollout that sits unused.

Security & Compliance First

Deploy AI without compromising data security. Before Copilot touches your data, we ensure the data is fully protected using Microsoft security services and our extensive experience in real-life scenarios. We establish data governance policies, implement sensitivity labels, and set up audit trails, so your AI environment is secure, compliant, and trustworthy from day one.

Business-Focused Copilot Adoption

Generic training doesn’t drive results. We deliver customized workshops to enable Copilot adoption by your team members. Executives learn strategic use cases and get a holistic view of their company. Analysts master prompt engineering. And every department gets scenarios that matter to their work. Real use cases, real prompts, real productivity gains.

Empowering Your Team with Agents

Build agents that complement—not replace—your people. We build custom agents that align with your business operations using Copilot Studio, Visual Studio Code, and Power Platform integrations. Automate tedious manual processes and help your team focus on what truly drives impact.

Empowering Your Team with Agents

Build agents that complement—not replace—your people. We build custom agents that align with your business operations using Copilot Studio, Visual Studio Code, and Power Platform integrations. Automate tedious manual processes and help your team focus on what truly drives impact.

Low-Code/No-Code Development

In need of custom applications without the long development cycles and high costs? We build solutions with Microsoft Power Platform that automate workflows, manage data, and optimize processes—in weeks, not months. Eliminate manual entries with Power Automate. Build custom apps without custom development timelines and costs.

How We Work

We don’t just turn on Copilot. We help you transform how you work. Our phased approach combines technical implementation with user enablement and continuous optimization.

Phase 1: Get Ready

  • Microsoft 365 Copilot Optimization Assessment
  • Data security, governance, and access review
  • Microsoft Purview and compliance setup
  • Licensing and permissions configuration
  • Shared implementation plan with User Enablement team

Phase 2: Onboard & Engage

  • Data Security controls implementation
  • Microsoft 365 apps deployment (if needed)
  • License assignment
  • Role-based permissions configuration
  • Access to usage reports and dashboards

Phase 3: Deliver Impact

  • Service management plan establishment
  • Usage report analysis via Microsoft 365 Copilot Dashboard
  • User adoption, retention, and engagement tracking
  • Role-based training programs
  • Interactive Copilot experiences for executives and teams

Phase 4: Extend & Optimize

  • Custom Copilot agent design and development
  • Declarative agents and plugins built
  • Process automation with intelligent agents
  • Ongoing optimization and feature adoption
  • Quarterly reviews and capability expansion

Continuous Learning & Optimization

Technology evolves. Your business grows. We ensure your AI capabilities keep pace through ongoing training, usage analytics, feedback loops, and proactive optimization recommendations.

Let's discuss your free Copilot assessment

Frequently Asked Questions

Implementation typically takes 4-8 weeks depending on your organization’s size and technical readiness. The timeline includes security configuration, data governance setup, license deployment, and user enablement. Organizations with well-configured Microsoft 365 environments can complete basic deployment in 2-3 weeks, while comprehensive implementations with custom agents take longer.

Most organizations need some configuration updates to ensure Copilot works securely and effectively. We assess your current setup during the readiness phase, review data governance policies, implement Microsoft Purview if needed, configure permissions, and establish security controls. These aren’t obstacles—they’re opportunities to optimize your entire Microsoft 365 environment.

We implement comprehensive security before Copilot accesses your data: Microsoft Purview for data governance, sensitivity labels to classify and protect information, conditional access policies, audit trails for complete visibility, and permission reviews to ensure proper access controls. Copilot respects your existing security permissions—users only see data they’re already authorized to access.

Poor adoption happens when implementation lacks proper enablement. We prevent this through role-based training programs tailored to actual workflows, interactive Copilot experiences that demonstrate real value, department-specific use cases and prompts, usage tracking and analytics to identify gaps, and ongoing support with feedback loops. Our approach focuses on changing how people work, not just rolling out new technology.

Yes, through custom agents and plugins built with Copilot Studio and Power Platform integrations. We connect Copilot to your internal systems, databases, and line-of-business applications, creating agents that automate workflows across your entire technology stack. These extensions make Copilot aware of your unique business context and processes.

Training varies by role but typically includes 2-4 hours of initial workshops followed by ongoing support. Executives receive strategic overview sessions focused on high-level use cases. Department teams get hands-on training with scenarios specific to their daily work. All users learn prompt engineering basics and best practices. We emphasize learning by doing—training includes real prompts and actual work scenarios, not generic demonstrations.

Microsoft 365 Copilot is the general AI assistant integrated across Microsoft apps—it helps with writing, analysis, meetings, and data insights using your organization’s information. Custom AI agents are purpose-built for specific business processes: automating repetitive workflows, connecting to specialized systems, enforcing business rules, and handling tasks unique to your operations. Copilot enhances individual productivity; agents transform entire processes.

Ready to unlock AI-powered productivity? We’re on it.

Discover how ONIT can accelerate your Copilot adoption and build custom AI agents that solve your unique business challenges.

Let's discuss your free Copilot assessment